What we offer
Three services.
One clear methodology.
Each service is scoped, priced, and delivered as a discrete project. No open-ended retainers, no vague engagements.
← Back to HomeOur approach
How every engagement begins
Before writing a single line of code, we spend time understanding your data environment and the specific business decision you want to improve. That scoping process shapes everything that follows — the data we request, the model architecture we choose, the integration we build, and what "done" looks like.
We document our understanding in a short written proposal before work begins. That document becomes the reference point for the entire engagement — what's in scope, what the deliverables are, and what the timeline looks like.
Service 01
Customer Churn Prediction
We build predictive models that identify customers showing signs of disengagement before they leave. The engagement covers behavioural signal identification, feature engineering from usage and transaction data, model training with your historical churn patterns, and integration with your CRM for proactive outreach.
Key benefits
- Early identification of at-risk customers before churn occurs
- CRM-integrated output — predictions appear where your team works
- Explainable signals — your team understands why a customer is flagged
- Maintained model documentation for future retraining
Process steps
Data audit & scoping
Review existing data, assess quality and coverage
Feature engineering
Extract behavioural signals from usage and transaction data
Model development
Train and evaluate models against baseline comparisons
CRM integration & handover
Connect predictions to your platform, document the system
Fixed price
MYR 4,600Duration
5–8 weeks
Service 02
Automated Report Generation
A system that transforms raw data into formatted, narrative-style reports with minimal human input. We configure data connectors, define report templates with dynamic text generation, and build scheduling and distribution workflows. Ideal for compliance reporting, executive dashboards, and operational summaries.
Key benefits
- Reports generated and distributed without manual preparation
- Output as PDF, HTML, or embedded in your existing portal
- Dynamic narrative text — not just charts, but written summaries
- Scheduling and distribution configured to your frequency
Process steps
Data source review
Understand data sources, formats, and refresh cycles
Template design
Build report structure with dynamic text and visual components
Workflow & scheduling
Configure generation triggers and distribution channels
Testing & handover
End-to-end testing with your team, full documentation provided
Fixed price
MYR 5,900Duration
6–9 weeks
Service 03
Transfer Learning Consultation
We advise on and implement transfer learning strategies that let you leverage pre-trained models for your specific domain without the cost and data requirements of training from scratch. The service includes model selection, domain adaptation, fine-tuning, and performance comparison against baselines.
Key benefits
- Access to advanced model capabilities without large training datasets
- Significant reduction in compute cost versus training from scratch
- Honest performance comparison against simpler baselines
- Written guidance for future fine-tuning as your dataset grows
Process steps
Problem & data assessment
Define the task, review available labelled samples
Model selection
Identify suitable pre-trained models for your domain
Fine-tuning & adaptation
Domain-specific fine-tuning with performance monitoring
Comparison & documentation
Baseline comparison, final report, recommendations
Fixed price
MYR 2,500Duration
3–5 weeks
Comparison
Which service fits your situation?
| Feature | Churn Prediction | Report Automation | Transfer Learning |
|---|---|---|---|
| Best for | SaaS, telecom, subscription | Compliance & operations teams | Limited labelled data |
| Data needed | 6–12 months historical | Existing data sources | Small labelled dataset |
| CRM integration | — | — | |
| Ongoing output | — | ||
| Compute resources | Moderate | Low | Low (vs scratch) |
| Price (MYR) | 4,600 | 5,900 | 2,500 |
| Timeline | 5–8 weeks | 6–9 weeks | 3–5 weeks |
Shared across all services
Standards that apply to every project
Data security & PDPA
Client data handled per PDPA 2010. NDA available on request. Data not retained after project close.
Performance benchmarking
Every model compared against simple baselines. Results reported transparently, including limitations.
Post-delivery support
Two weeks of post-delivery support included to address integration questions and minor adjustments.
Code ownership
All code produced during the engagement belongs to you. Delivered via version-controlled repository.
Written documentation
Every project ends with documentation covering architecture, data flows, assumptions, and maintenance notes.
Milestone-based delivery
Work is structured in milestones with review points. You see progress before the final deliverable.
Pricing
Fixed prices for defined outcomes
Transfer learning
MYR 2,500
3–5 week engagement
- Model selection & fine-tuning
- Domain adaptation
- Baseline comparison
- Written recommendations
Churn prediction
PopularMYR 4,600
5–8 week engagement
- Feature engineering
- Model training & evaluation
- CRM integration
- Full documentation
Report automation
MYR 5,900
6–9 week engagement
- Data connector setup
- Narrative template design
- Scheduling & distribution
- PDF/HTML output options
Not sure which fits?
Describe your situation and we'll advise honestly
We'll tell you which service applies, whether any do, and what to expect from the engagement.
Get in Touch