Kuala Lumpur, Malaysia
Intelligence that works
quietly for your business
Applied AI services — from customer behaviour modelling to automated intelligence workflows. We build what your team can actually use.
What we build
Three ways AI can move
your business forward
Customer Churn Prediction
Identify customers showing signs of disengagement before they leave. Behavioural signal analysis integrated with your CRM for proactive outreach.
- Suitable for SaaS, telecom & subscriptions
- 5–8 week delivery
- CRM integration included
Automated Report Generation
Transform raw data into formatted, narrative-style reports. We configure data connectors, templates, and scheduling — so reports arrive without manual effort.
- PDF, HTML or portal output
- 6–9 week engagement
- Compliance & executive reporting
Transfer Learning Consultation
Leverage pre-trained models adapted to your domain without large data or compute overhead. Model selection, fine-tuning, and performance comparison.
- For teams with limited labelled data
- 3–5 week completion
- Baseline comparison included
Start a conversation
Your data holds patterns worth acting on
Let's talk about what your current data can support and where AI fits naturally into your operations.
Why Aethernet
How we approach the work
Domain-first thinking
We begin with your business context — the data you have, the decisions you need to make — and select methods accordingly.
Practical integration
Outputs connect to your existing tools — CRMs, portals, dashboards. Nothing that requires rebuilding your stack.
Defined scope, clear timelines
Every engagement has a defined scope and a clear delivery window so your team knows what to expect and when.
Explainable outputs
We document model logic, feature importance, and performance metrics so your team understands what the system is doing and why.
Data handled with care
Client data stays within agreed boundaries. We follow PDPA requirements and can work within your organisation's own infrastructure where needed.
Steady communication
Regular check-ins, written progress updates, and a single point of contact throughout the engagement.
Common questions
What people usually ask first
Do we need a large dataset to get started?
Not necessarily. The churn prediction and automated report services work best with at least 6–12 months of historical data, while the transfer learning consultation is specifically designed for teams with limited labelled data. We assess data readiness during the initial discussion.
How does a typical engagement begin?
We start with a scoping call to understand your data environment, the problem you're trying to address, and what outputs would be meaningful for your team. From there we prepare a written proposal covering scope, timeline, and pricing before any work begins.
Do the models need ongoing maintenance?
It depends on the service. Churn prediction models benefit from periodic retraining as customer behaviour shifts — typically every 3–6 months. Report automation systems are more stable unless your data schema changes. We discuss maintenance expectations clearly before handover.
What tools or platforms do you work with?
We work with standard data science tooling and can adapt to your existing stack. We've integrated with Salesforce, HubSpot, PostgreSQL, BigQuery, and several internal portal systems. If you use something specific, let us know and we'll assess compatibility early.
Is pricing negotiable for smaller businesses?
The prices listed reflect a full-scope engagement. For smaller organisations with a narrower scope, we can discuss adjusted packages. Reach out with a brief description of your situation and we'll give you an honest assessment of what would be appropriate.
How is client data handled and protected?
We operate in compliance with Malaysia's Personal Data Protection Act (PDPA 2010). Data is used only for the agreed project scope, not stored beyond project completion, and we can sign a non-disclosure agreement prior to any data sharing.
Find us
Our Location
16 Jalan Tunku Abdul Rahman, 50100 Kuala Lumpur
Let's work together
Start a conversation
Contact Details
Phone
+60 3-2614 8537Address
16 Jalan Tunku Abdul Rahman
50100 Kuala Lumpur, Malaysia
Working Hours
Mon – Fri: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed